How long will it take to my destination?

The journey times stated on our website are estimated, and are applicable for a journey on a normal day. It is possible that these times may vary according to time of day, roadworks, local road closures or diversions, volumes of traffic, local festivities etc.

How much luggage can I take?

The allowance per person, for all vehicle types, is one standard size suitcase (24inch), as well as one small piece of hand luggage. Please note that your hand luggage will be transported in the vehicle with you, and so it should be an appropriate size for this.

If you are travelling with excess luggage, such as large suitcases, golf clubs, wheelchairs, skis, pushchairs, etc., it is important that you make us aware at the time of booking, as extra charges may apply. Failure to tell us may result in extra transport being required to accommodate the excess baggage, which will incur additional local charges.

Can I make any change to my booking or cancel my booking?

If you have made a booking using a registered account then CANCELLATIONS are handled by logging in, you can cancel your booking and make a new reservation. 

If you would like to change any detail of your booking such as pick up or drop off location, date or number of passenger, please contact us for a re-pricing.

How can I get my money back when canceled my booking?

System will automatically calculate the time left until the service, charges may apply according to our cancel policy, and refund will be return to the bank card you paid with within 15-30 business days.

How to hire a car with driver by the hour?

Simply tap or click “Hourly Hire” tab. Key in your pick up location and the duration of your rental to instantly get a price quotation.

Where can I travel to when hiring a car by the hour?

You can travel anywhere as long as your last stop is within the same city or town you were picked up in.

What if my by-the-hour ride ends outside of the city or town it started in?

Booking by the hour should end within the same city or town you were picked up in. Otherwise, you will be charged times 3 of the total duration of hours you initially booked. This is to compensate with the driver to return to their city or town. Any excess hours payment should be in cash basis and pay directly to the driver.

Do you arrange activities in Cebu?

Yes! we can arrange activities such as Whale shark snorkeling/watching in Oslob, Canyoneering in Kawasan falls and more. Tell us your planned activity by emailing us here.

What is the best way to contact you?

You can WhatsApp our 24/7 responsive global support here.

Otherwise call or SMS our dispatch team at: +63 91511 77400 or +63 9433 692864

Do all drivers speak English?

While some drivers may speak English, it is not a prerequisite for drivers to be able to accept rides. We cannot assure that the driver assigned to you would be able to speak English.

Does driver serves as a local guide?

No. All our drivers is just a plain driver, they are not trained to do such duties. However, they are willing to help you buy tickets, arrange activities, provided that you share your itineraries to our dispatching team. With that, our dispatch manager can help sort out the best driver for you.